The Vice President of Private Housing oversees the management and operations of Authority-owned, administered, and managed properties. The Vice President of Private Housing also oversees asset management operations and ensures compliance with relevant regulations. This position also develops and oversees the implementation of policies and procedures to ensure program compliance with HUD, RAD, and private investor regulations, and guidelines.
Essential Duties and Responsibilities
- Manages the work of staff including assigning, planning, and reviewing work, evaluating work performance, and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
- Develops and implements procedures to improve customer satisfaction and employee productivity; assists in developing departmental goals, objectives, policies, and priorities; recommends and implements updates to policies and procedures.
- Ensures accurate and timely submission of all HUD, RAD, private investor, and Authority-required reporting. Coordinates with Senior Manager of Public Housing to oversee PIC and EIV reporting, ensuring compliance with HUD guidelines.
- Coordinates all internal and external audit reviews for RAD properties; reviews and coordinates all monitoring reports for Authority, Board, private investor, and HUD review.
- Coordinates with private property management and maintenance staff to facilitate full occupancy and efficient turnaround time, ensuring that units are occupied, and unit conditions meet applicable requirements. Coordinates with staff to ensure completion of all work orders, including vacancy turns.
- Coordinates with Senior Manager of Public Housing to oversee re-certification processes, ensuring compliance with related regulations.
- Performs periodic on-site inspections of assigned properties, focusing on physical condition, local market conditions, overall property administration, and continuing program compliance. Makes recommendations to staff regarding improvements.
- Analyzes HABC asset status and assigns properties to Asset Managers, ensuring staff maintains in-depth familiarity with assigned portfolio of properties. Provides guidance to staff to facilitate the ongoing monitoring of the operational, financial management, regulatory compliance, and budgetary compliance of HABC assets.
- Oversees and manages the development and implementation of policies and procedures related to resident eligibility and compliance with the requirements of a mixed-finance residential portfolio.
- Coordinates with internal and external partners to manage the annual budget process. Ensures budgets are prepared within established timeframes. Ensures that properties meet or outperform approved operating budgets. Ensures that each asset’s financial plans maximize value given market conditions. Determines causes of variances and creates an action plan if necessary to ensure the financial viability of assets.
- Oversees coordination of Asset Management staff with private property management teams to facilitate preparation of capital plans by ensuring property/unit inspections and identifying funding sources.
- Manages the review of any new partnership agreements, regulatory and operating agreements, management agreements, loan agreements, applicable contracts, and other legal documents; ensures compliance with HUD, lender, investor, LIHTC, and Housing Authority requirements for each property; addresses any noted discrepancies with appropriate corrective action.
- Manages relationships with internal and external stakeholders, partners, and investors. Develops and maintains relationships with general partners, management agents, lenders, contractors, third party monitors, investors, local and state housing agencies, and others in the industry to ensure the flow of current and relevant information. Meets with investors, third party agents, and partners to discuss portfolio performance.
- Oversees and manages the administration of due diligence and operational analyses of real estate assets and programs for potential investment opportunities. Utilizes financial modeling to determine ideal operational structure (i.e., unit mix, reserve requirements, and capital needs) and project feasibility; assists with underwriting as required.
- Oversees and manages closing process; reviews service contracts; reviews closing statements to ensure accurate prorations; finalizes post-closing matters, including final prorations.
- Manages property-level RAD transitions; coordinates with appropriate HABC and external stakeholders to ensure continuity in operations and compliance with applicable regulations. Oversees, manages, and facilitates pre- and post-RAD conversion measures as required.
- Maintains familiarity with regional and local economic and demographic trends within portfolio markets. Analyzes trends against industry benchmarks to evaluate asset and portfolio performance and value.
- Performs other duties as assigned.
This position requires the incumbent to exhibit the following behavioral skills:
Strategic Capability and Leadership
- Provides mission, sets direction, and inspires others to deliver on the organizational mandate. Decisions are based on ethical and socially responsible principles.
Program and Project Management
- Plans, manages, and evaluates specific activities to deliver the desired outputs.
People Management and Empowerment
- Directs the activities and development of team, while respecting their individuality and the benefit of diverse ideas and approaches.
Problem Solving and Analysis
- Systematically identifies, analyzes, and resolves existing and anticipated problems to reach optimum solutions in a timely manner.
- Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority; uses appropriate judgment & decision making in accordance with level of responsibility.
- Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments and ensuring that our clients have been heard.
- Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
- Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate.
- Employee is clear, concise, and organized in all facets of communication to fully transfer understanding. Actively listens and is aware of the audience to adapt message appropriately. Strives to communicate information with appropriate personnel in a timely manner.
- Actively and collaboratively participates, despite personal differences, towards a common goal. Employee is open to innovative ideas and/or approaches. Employee is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team.
- Employee is honest with oneself, coworkers, and clients. Stands up for what is right even in the face of opposition.
- Employee is cognizant of their surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate.
Reliability and Judgment
- Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Authority expectations. Performs work in a reliable manner that is both accurate and timely.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- Bachelor’s degree in finance, business administration, related field required.
- Minimum of five (5) years of experience in mixed-finance asset management, with a minimum of three (3) years of experience in a supervisory capacity.
- An equivalent combination of education, training, and experience, which provides the required knowledge and abilities.
- Must be eligible for coverage under the Authority’s fidelity bond.
- Must not engage in private real estate business.
- Must be available to work some evenings and weekends when necessary.
HABC offers a competitive package of employee benefits which includes paid holidays, paid vacation, medical insurance, dental insurance, life Insurance, vision insurance, pharmacy coverage, retirement program.