The Senior Vice President, HCVP and ECOD directs the overall operations of the Housing Choice Voucher Program (HCVP) and the Eligibility and Continued Occupancy Department (ECOD) in order to aid low income residents in acquiring safe, affordable housing. Working under administrative direction of the Executive Director, the Senior Vice President, HCVP and ECOD will be responsible for the long-term planning for the Housing Choice Voucher Program, providing leadership and advice on all related matters. Incumbent will manage program quality, leasing, terminations, recertifications, interim changes, Housing Quality Standards inspections, Multifamily Tenant Characteristic System (MTCS), submissions and portability. The Senior Vice President, HCVP and ECOD also will play a key role in the oversight of a variety of Special Programs, including the HCVP Existing and HCVP Moderate and Substantial Rehabilitation (11B Projects) Special Programs, the District of Columbia Housing Authority Homeownership Program, and the Family-Self Sufficiency Program, as well as participate in proposing, advising, and implementing Agency policies and procedures.
The Housing Choice Voucher Program of the District of Columbia Housing Authority (“DCHA” or the “Authority”) is responsible for the following: administering Housing Choice Voucher Subsidy Programs; ensuring program compliance with U.S. Department of Housing and Urban Development (HUD) regulations and applicable District of Columbia laws; managing and coordinating the placement of applicants and the delivery of resident services and support programs with the Eligibility and Continued Occupancy program; coordinating the documentation of tenant grievances/complaints with the Office of Fair Hearings; coordinating subsidy payments with the Office of the Controller; monitoring the expiration of leases; coordinating with the appropriate Offices/Administrations and District of Columbia agencies the pre-occupancy inspections and periodic inspections throughout the lease term of subsidized units to ensure compliance with all applicable District of Columbia laws, including the housing, building fire codes and health laws; and conducting annual and intermittent re-examination of family income. All activities of the Director, HCVP must support DCHA’s strategic goals and objectives and produce results that accomplish the goals of the Housing Choice Voucher Program and the Eligibility and Continued Occupancy Department.
Essential Duties and Responsibilities
The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
- Plans, directs, coordinates, and provides advisory services relative to Housing Choice Voucher Program (HCVP) Rent Subsidy Programs and Eligibility and Continued Occupancy Department (ECOD) ensuring compliance with HUD regulations and applicable District of Columbia laws.
- Administers Annual Contribution Contracts between DCHA and HUD.
- Administration of Project-Based Section 8 Housing Assistance Payments (HAP) Contracts for properties and units in the Agency’s portfolio.
- Responsible for the publication and dissemination of information concerning the Program; establishes and maintains contracts with local media enterprises to call their attention to the goals and objectives of HCVP that will be of interest to the public; and supplies information about HCVP which the general public should know in order to understand the objectives of the program and how it affects them.
- Provides guidance and assistance to eligible applicants on how to interact with landlords in securing housing, such as applicable housing quality standards and procedures for family and owner inspections, significant aspects of applicable state and local laws, applicable fair market rent, etc.
- Administers and enforces housing assistance contracts with owners, brokers, management agents, etc.; monitors contracts to ensure compliance on the part of the tenant as well contractors and takes appropriate action in the case of noncompliance or default.
- Conducts continuing and special reviews of HCVP and ECOD institutes/recommends changes in policies or procedures for more effective functioning.
- Interprets HCVP objectives to the community and promotes public interest through public addresses, participation in community conferences and meetings with groups and individuals.
- Directs the preparation of periodic and special reports on the number, size, rents, and other characteristics of HCVP existing housing units, the number of listings utilized by site occupants and general reports on the activities of HCVP.
- Provides leadership for the delivery of client services and support programs with the Eligibility and Continued Occupancy Division on the placement of applicants and the delivery of resident services and support programs.
- Directs the oversight and management of DCHA’s applicant waiting list, ensuring full compliance with policies, procedures, and federal and local government regulations.
- Directs the subsidy payments program to ensure that payments are timely and correct and that terminations and lease-ups in HCVP are adjusted in the payment system, as necessary.
- Directs the pre-occupancy inspections and periodic inspections throughout the lease term of leased units to ensure compliance with applicable District of Columbia laws, including housing, building and fire codes and health laws and regulations.
- Conducts annual and intermittent re-examination of family income.
- Coordinates with the Office of Fair Hearings the documentation of tenant grievances/complaints.
- Manages the budget for the HCVP Existing and the HCVP Moderate and Substantial Rehabilitation (11B Projects) Programs and that of ECOD.
- Attends meetings with the President/CEO/Executive Director and other top officials to advise on policies and procedures which have implications on HCVP and ECOD Programs.
- Develops information to support management in meeting objectives; assumes responsibility for emergencies and initiates actions required for solutions; develops data needed in resolving major operational problems and for use in program planning and formulation of overall management policies for efficient HCVP and ECOD activities.
- Identifies problem areas and recommends corrective action as appropriate; and makes critical analyses, adopts, and directs changes determined to improve programs.
- Prepares and directs the preparation of recurring and special reports as requested by the President/CEO/Executive Director.
- Confers regularly with HUD to keep apprised of new or changing policies, procedures, and special priority matters.
- Reviews staff communications to assure coordinated presentation; recommends further action concerning changes in policies, programs, procedures, and the organization as they relate to matters in HCVP and ECOD; and ensures that the President/CEO/Executive Director is provided with current information on work pending and the rate of progress on major assignments.
- Develops quantitative and qualitative measures for evaluating the performance of each subordinate employee and the performance of the division; and develops and implements procedures for the routine collection of information for these measures.
- Through subordinate managers/supervisors, supervises and effectively utilizes employees, including: assigning and reviewing work; utilizing personnel to accomplish work objectives and to develop increased capabilities of employees: rating employee performance in accordance with established standards; recommending personnel actions; interviewing and selecting new employees; approving/disapproving leave; investigating complaints and resolving differences between employees and groups of employees; and providing for training and giving such other guidance as needed to assure the expeditious accomplishment of work and the development and maintenance of competent staff.
- Ensures that the operating procedures for all activities of HCVP and the ECOD are completely documented and that documented procedures are updated and revised, as necessary.
- Plans routine operations, special projects, and new and improved activities; reviews and approves work plans; and confers with subordinates to develop properly structured activities with clearly delineated tasks, responsibilities, reporting requirements and timeframes.
- Monitors and evaluates routine operations and special activities for efficiency, effectiveness and compliance with policies and procedures; analyzes existing work methods and management techniques employed to determine if they provide maximum efficiency and effectiveness; and revises, as necessary.
- Performs other related duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Mastery knowledge of the DCHA Housing Choice Voucher Program (HCVP), and governing laws, regulations, policies, procedures, and other requirements.
- Mastery knowledge of the Eligibility and Continued Occupancy program and governing laws, regulations, policies, procedures, and other requirements.
- Extensive knowledge of HUD regulations, general real estate and landlord/tenant laws, economics, finance, and property management procedures.
- General knowledge of business-related theories and practices including economics, finance, accounting, law, project management, etc.
- Demonstrated knowledge of project management principles and practices.
- Managerial and supervisory skills and abilities.
- Advanced oral and written communication skills.
Education & Experience
- Bachelor’s degree in real estate, public administration, management, business or related field from an accredited college or university.
- Minimum of (7) seven years’ progressively responsible experience in public housing or assisted housing management, with at least (3) three years’ experience in a supervisory capacity.
- An equivalent combination of education and experience which meet the minimum qualifications requirement may be substituted.
- Experience with HUD programs, low-income housing or multi-family housing is required.
Computer and Administrative Skills
- Strong knowledge of spreadsheet software (MS Excel), word processing (MS Word) software and e-mail software; ability to learn other computer software programs as required by assigned tasks.