Under the general supervision of the Director of the Housing Choice Voucher Program (HCVP), the Deputy Director of the HCVP is responsible for carrying out oversight of multiple service areas within the HCVP. Provides continuous support in managing a large staff through first and second-line managers and supervisors. Staff includes professional, administrative, technical, and clerical employees. Performs functions of the HCVP Director in their absence.
Essential Duties and Responsibilities
- Supervises the daily operations of multiple service areas within the HCVP, including, but not limited to Applications, Contracting, Finance, Client Services, Inspections, Administrative Services and Contract Administration.
- Formulates, with the Director, the HCVP operating budget and budgetary compliance, statutory, regulatory, policy and procedural compliance; explains variances and promotes cost-containment measures. Ensures the timely submission of the HCVP and Housing Assistance Payment (HAP) budget.
- Responsible for oversight of disbursement of funds.
- Administers HCVP Accounting and Record Keeping ensuring the operational and financial integrity of the disbursements of funds, requisition of funds, and accounting systems.
- Responsible for software/database systems utilization and staff training as they relate to program compliance and efficiencies.
- Studies the impact of ongoing and proposed measures including, but not limited to, measurement and evaluation of workflow in the HCVP, cost and time studies, quality control studies on operations, services and/or procedures, ensures compliance with federal, state and Agency program rules and regulations.
- Responsible for preparation of and analysis of written reports summarizing findings and recommendations to increase program efficiency and effectiveness; responsible for generating statistical reports, as necessary.
- May be assigned to implement solution or recommendations which have been adopted for problem study. Assists in development of new systems, policies and/or programs for the purpose of implementation.
- Responsible for staff development and training in assigned areas; trains personnel in completion of standardized activity reports used to connect data regarding designated jobs and that may include, but are not limited to, task analysis and time study.
- Oversight is expected to provide reasonable assurance that obligations and costs are in compliance with applicable laws; and that funds, property and other assets are safeguarded against waste, loss, unauthorized use, or misappropriation.
- Responsible for delivery of cost control analysis and integration of data with local rental market trends and the Department of Housing and Urban Development (HUD) data including utility cost analysis.
- Performs other related duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- Bachelor’s Degree in Finance, Accounting, Business Administration, Public Administration, or a closely related field required.
- Master’s Degree preferred.
- Minimum of three years’ progressive experience in a public housing environment, with emphasis in the HCVP (Section 8) or related field.
- Minimum of three years’ managerial experience in a large service-oriented field.
- Expert competencies in Software/Database Systems development and implementation.
- Extensive experience in customer service delivery with a large client-based organization.
- Broad knowledge of organizational development, management science, and business operations.
- Broad knowledge of federal, state, and local statues, rules, regulations, policies, and procedures as it related to the HCVP.
- Ability to deal with many variables and determine specific courses of action.
- Ability to gather, collect and classify information about internal and external resources.
- Ability to prepare meaningful, concise, and accurate reports.
- Able to communicate and interact effectively with CMHA employees, residents, governmental agencies, and the general public.
- Demonstrated ability to supervise/manage personnel.
- Must possess a valid State of Ohio Driver’s License and be insurable under Agency guidelines.
The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job will be considered.